Tata Communications Off Campus Drive 2022:
Tata Communications has to recruit candidates for Customer Service Executive Position through off campus in Pune, India. B.E/B.Tech candidates can apply for this Role. Applications are invited from eligible applicants. Therefore, those who are eligible and interested should apply online. If you are really wish to make your career with Tata Communications you can use this recruitment.
About Company: Tata Communications Limited is an Indian telecommunications company previously known as Videsh Sanchar Nigam Limited. It was previously a government- owned-telecommunications service provider and under the ownership of Department of Telecommunications, Ministry of Communications, Government of India.
Tata Communications Recruitment 2022 Details :
|Job Profile||Customer Service Executive|
|Target Batch||2018/2019/2020/2021 Batch candidates are eligible.|
|Expected Salary||Not Specified. >>>>>|||
|Experience Required||0-4 Years|
|Hiring Process||Interview/ GD/ Technical || HR Discussion|
Eligibility Criteria and Skills for Tata Communications Off Campus Drive 2022 :
- Has enough knowledge within Service Assurance to allow them to apply their knowledge efficiently and work productively with broad instruction.
- Regularly participate in important projects or activities as a full contributing team member, is able to proactively identify important issues or risks, seeks the appropriate level of guidance and advice to ensure delivery of quality outcomes.
- Operational role which is responsible for delivering results that have direct impact on the achievement of results within Service Assurance.
- Works under direct supervision.
- Able to identify problems and provide inputs to improve, change or adapt existing methods and techniques drawing from personal experiences and feedback.
- Actively acquires more complex skills, techniques, operating practices, knowledge of abstract concepts in order to progress toward full proficiency in the field of specialisation.
- Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues, challenges, problems within their field of specialisation.
Job Description for Tata Communications Off Campus Drive 2022 :
- Responsible for the equipment’s operation and maintenance (Fault, configuration, alarm, performance and security) or network components to drive network efficiency and availability. Ensure efficient and effective technical customer service as per SLAs.
- Manage Technical Support Center (helpdesk) and operations of escalation desk/tickets for all NOC and SOC issues.
- Review L3/L4 incidents and ensure resolution efficiency to ensure smooth operation and maintenance of network components and other specified equipment (e.g. ATMs) to drive network efficiency and availability.
- This group of specialists provides technical expertise in assisting clients with installations, maintenance, upgrades and repairs for IP, Transport, Voice and Mobility, WLA ATMs.
- Maintain quality standards to achieve optimal levels of operation and KPI targets.
- Provide last mile support for service assurance of all business segments across TCL.
- Tracks and monitor network traffic and performance to ensure minimal interruption to transmission and/or network switches.
- Ensure adequate monitoring of various network aspects panning across different service and ensuring quick and appropriate resolution of network issues (remote as well as on-field).
- Monitor vendor performance, particularly critical incidents, delayed cases, non-adherence to SLA, etc.
- Lead implementation for any new network updates, Planned Activities and change Management.
- Corrects network and SOC problems effectively and in a timely manner.
- Drive initiatives, industrialization, and efficiencies to network facilities for improvements (i.e. enhancements, updates, upgrades, new systems).
- Establishes tools and procedures to monitor network performance.
- Assure platform and service availability to the customers, through least cost routing, thereby ensuring SLA compliance and QoS of the customer services.
Documents to be Carried for Tata Communications Off Campus Drive 2022 :
- You should carry a copy of the Latest Resume.
- Aadhar Card (original and photocopy) with three passport size photographs are must.
- You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
- Students should have all the essential educational certificates along with the xerox copies.
Last Date to Apply– Apply Online for Tata Communications Customer Service Executive jobs openings 2022 ASAP using the direct link given below.
How To Apply For Tata Communications Off Campus Drive 2022
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link open new tab on your browser
- Read carefully above page and find apply button in this page
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted it will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
- Note : Apply Before the link Expires
Tata Communications Off Campus Drive 2022 – Frequently Asked Questions
✅ Tata Communications is hiring for which position ?
Tata Communications hiring candidates for Customer Service Executive position.
✅ What is the Educational Qualification to apply for Tata Communications Off Campus Drive 2022 ?
B.E/B.Tech Candidates are eligible to apply for this Position. Refer the Official Notification to get more details about detailed qualification and Experience needed for this post.
✅ What is the salary limit for this position ?
The salary limit is not mentioned in the “Official Notification”. As per norms.
✅ What is the Experience needed for apply to this post ?
0-4 Years experience candidates can apply for this position. Refer the official notification to get mode details about Experience and skills needed for this post.
✅ Who can apply for Tata Communications Off Campus 2022?
B.E/B.Tech can apply for Tata Communications Off Campus 2022.
✅ How many rounds are there in Tata Communications Customer Service Executive profile?
There are 3 rounds of interviews. 1) Telephonic Interview 2) HR Interview via Zoom 3) Final Round with the hiring Manager.
✅ What is the job location for Tata Communications Off Campus Drive 2022 ?
The Job location for this post is Pune, India.
✅ What is the Last date to apply for this post ?
There is not mentioned last date to apply Note : Apply Before the link Expires.