Tata Communications Off Campus Drive 2021 For Customer Service Executive | B.E/B.Tech | Apply Now

Tata Communications Off-Campus Recruitment 2021:

Tata Communications has to recruit candidates for Customer Service Executive Position through off campus in Pune India. B.E / B.Tech candidates can apply for this Role. Applications are invited from eligible applicants. Therefore, those who are eligible and interested should apply online. If you are really wish to make your career with Tata Communications you can use this recruitment.

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About Company: Tata Communications is a leading global digital infrastructure provider that powers today’s fast growing digital economy. The company’s customers represent 300 of the Fortune 500 whose digital transformation journeys are enabled by its portfolio of integrated, globally managed services that deliver local customer experiences. Through its network, cloud, mobility, Internet of Things (IoT), collaboration and security services, Tata Communications carries around 30% of the world’s internet routes and connects businesses to 60% of the world’s cloud giants and 4 out of 5 mobile subscribers.

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Tata Communications Off-Campus Recruitment 2021 Details :

Organization Name        

Tata Communications

Job ProfileCustomer Service Executive
Qualification RequiredB.E / B.Tech
Target Batch2018/2019/2020/2021 Batch candidates are eligible.
Working Location Pune
Expected SalaryNot Specified. >>>>>|| 
Experience Required0-4 Years 
Hiring ProcessInterview/ GD/ Technical || HR Discussion

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Eligibility Criteria and Skills for Tata Communications Off Campus Drive 2021 :

  • B.E / B.Tech
  • Has enough knowledge within Service Assurance to allow them to apply their knowledge efficiently and work productively with broad instruction.
  • Regularly participate in important projects or activities as a full contributing team member, is able to proactively identify important issues or risks, seeks the appropriate level of guidance and advice to ensure delivery of quality outcomes.
  • Operational role which is responsible for delivering results that have direct impact on the achievement of results within Service Assurance.
  • Works under direct supervision.
  • Able to identify problems and provide inputs to improve, change or adapt existing methods and techniques drawing from personal experiences and feedback.
  • Actively acquires more complex skills, techniques, operating practices, knowledge of abstract concepts in order to progress toward full proficiency in the field of specialization.
  • Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues, challenges, problems within their field of specialization.

Job Description for Tata Communications Off Campus Drive 2021 :

  • Responsible for the equipment’s operation and maintenance (Fault, configuration, alarm, performance and security) or network components to drive network efficiency and availability. Ensure efficient and effective technical customer service as per SLAs.
  • Manage Technical Support Center (helpdesk) and operations of escalation desk/tickets for all NOC and SOC issues.
  • Review L3/L4 incidents and ensure resolution efficiency to ensure smooth operation and maintenance of network components and other specified equipment (e.g. ATMs) to drive network efficiency and availability.
  • This group of specialists provides technical expertise in assisting clients with installations, maintenance, upgrades and repairs for IP, Transport, Voice and Mobility, WLA ATMs.
  • Maintain quality standards to achieve optimal levels of operation and KPI targets.
  • Provide last mile support for service assurance of all business segments across TCL.
  • Tracks and monitor network traffic and performance to ensure minimal interruption to transmission and/or network switches.
  • Ensure adequate monitoring of various network aspects panning across different service and ensuring quick and appropriate resolution of network issues (remote as well as on-field).
  • Monitor vendor performance, particularly critical incidents, delayed cases, non-adherence to SLA, etc.
  • Lead implementation for any new network updates, Planned Activities and change Management.
  • Corrects network and SOC problems effectively and in a timely manner.
  • Drive initiatives, industrialization, and efficiencies to network facilities for improvements (i.e. enhancements, updates, upgrades, new systems).
  • Establishes tools and procedures to monitor network performance.
  • Assure platform and service availability to the customers, through least cost routing, thereby ensuring SLA compliance and QoS of the customer services.

Documents to be Carried for Tata Communications Off Campus Drive 2021 :

  • You should carry a copy of the Latest Resume.
  • Aadhar Card (original and photocopy) with three passport size photographs are must.
  • You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
  • Students should have all the essential educational certificates along with the xerox copies.

Last Date to Apply– Apply Online for Tata Communications Customer Service Executive jobs openings 2021 ASAP using the direct link given below.

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How To Apply For Tata Communications Off Campus Drive 2021

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link open new tab on your browser
  • Read carefully above page and find apply button in this page
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted it will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply Before the link Expires

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Tata Communications Off Campus Drive 2021 – Frequently Asked Questions

 

✅ Tata Communications is hiring for which position ?

Tata Communications hiring candidates for Customer Service Executive position.

✅ What is the Educational Qualification to apply for Tata Communications Off Campus Drive 2021 ?

B.E / B.Tech Candidates are eligible to apply for this Position. Refer the Official Notification to get more details about detailed qualification and Experience needed for this post.

✅ What is the salary limit for this position ?

The salary limit is not mentioned in the “Official Notification”. As per norms.

✅ What is the Experience needed for apply to this post ?

0-4 experience candidates can apply for this position. Refer the official notification to get mode details about Experience and skills needed for this post.

✅ Who can apply for Tata Communications Off Campus 2021?

B.E / B.Tech can apply for Tata Communications Off Campus 2021.

How many rounds are there in Tata Communications Customer Service Executive profile?

There are 3 rounds of interviews. 1) Telephonic Interview 2) HR Interview via Zoom 3) Final Round with the hiring Manager.

✅ What is the job location for Tata Communications Off Campus Drive 2021 ?

The Job location for this post is Pune.

✅ What is the Selection Process for Tata Communications Off Campus 2021?

The Selection Process for Tata Communications Off Campus 2021 is Interview.

✅ What is the Last date to apply for this post ?

There is not mentioned last date to apply Note : Apply Before the link Expires.

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