OpenText Off Campus Drive 2021 For Technical Support | B.E/B.Tech/M.E/M.Tech | Apply Now
Company Website: www.opentext.com
Role: Technical Support
Experience: 0-2 Year’s
Salary: Best In Industry
OpenText recruitment 2021 :
| Job Role | Technical Support |
| Qualification |
B.E/B.Tech/M.E/M.Tech |
| Experience |
0-2 Year’s |
| Batch | 2020,2021 |
| Salary (CTC) | Best In Industry |
| Location | Bangalore |
| Last Date | ASAP |
OpenText Eligibility Criteria for Off-Campus Drive 2021:
-
- Partner with the best
- As a Trainee, you will be responsible for:
- Possesses extensive knowledge in Captiva with strong OS knowhow (Windows) / (LINUX/UNIX)
- Great Team Player
- Thrive & excel in a high-pressure, time sensitive enterprise environment
- Fantastic Customer focused service skill (Empathy-based listening, written and verbal skills)
- Excellent Analytical & Technical Troubleshooting skills
- Interpersonal skills
- Presentation skills
- Fair understanding of OpenText product portfolio and their value proposition to the customer
Job Description for OpenText Off Campus Drive 2021:
- Interfaces directly with customers at all stages of problem resolution process (including understanding issues that customers are facing, communicating action plans, explaining ongoing developments, and conveying resolution)
- Validates technical information, sets fair expectations and disseminates information as needed
- Schedule, participate and where relevant lead Customer facing calls (being well prepared knowing his/her audience, their related needs and shares information accordingly)
- Demonstrates good judgement to actively assess situations, engage senior resources / management (as and when needed) to resolve complex / escalated Customer issues
- Ability to work under pressure, multitasking and prioritizing, with a great sense of urgency, collaborating with relevant stakeholders, handling major incidents and/or high severity situations
- Systematically gathers relevant information and analyzes a broad range of factors while investigating and resolving issues
- Maintains a “closed-loop” communication style that ensures proper and consistent documentation in service request case notes; ensuring all stake holders are notified in a timely fashion, of ongoing investigation and problem resolution status
- As a 24 x 7 x 365 organization, MUST BE willing to work in shifts
- Support business needs via taking-up On-Call responsibilities during weekends and/or public holidays (as and when need arises)
- Mentors and/or coaches less experienced TSEs
- Create knowledge base (where nonexistent) and refine existing knowledge base content to keep it up to date / relevant; may perform senior or expert level tasks for assigned products and skills; prepares white papers for other TSEs and/or customers regarding technical solutions
All interested & eligible candidates can apply for OpenText recruitment 2021 online by the following link.
What is the last date to apply to OpenText recruitment 2021: ASAP.
Get Free Job Alerts on Telegram – Follow Now
Follow me on Instagram – Follow Now
Subscribe us on Youtube – Follow Now
Follow me on LinkedIn – Follow Now
freejobalert | sarkari job | job alert | free alert job | jobs | careers | jobs near me |amazon jobs | work from home jobs | fast job | online jobs | government jobs | freelance | sarkari naukri | work from home |free job alert 2020 | sbi careers | data entry jobs | job vacancy | freelance jobs | employment news | latest govt jobs | free job | online data entry jobs | sarkari job find | free job alert 2021 | fast job search | freshers job | part time jobs near me | amazon careers | linkedin jobs | google jobs | part time jobs | google careers | business analyst | amazon work from home | highest paying jobs | online jobs from home | online jobs for students | freejobalert 2020 |freejobalert 2021 | accenture recruitment 2021 | accenture recruitment process 2021 | accenture 2021 recruitment | accenture off campus 2021 | accenture careers for freshers 2021 | accenture 2021 recruitment process | accenture recruitment process for 2021 batch | accenture exam date 2021 | accenture recruitment 2021 for freshers
